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Ulink Assist is the largest independent TPA and assistance company operating in Myanmar


  • Centrally-located office in Yangon

  • On-the-ground team including medical doctors

  • 24-hour call assistance

  • Myanmar and English language capabilities

  • GOPs accepted at top clinics and hospitals across Myanmar

  • Efficient reimbursements of insurance claims

16-09, Office Tower 2, Times City, Hanthawaddy Road, Kamayut Township, 11041, Yangon

(95) 9 792 888 622, (95) 9 792 888 611

Your Members Receive The Best

Medical Care in Myanmar

Arrange for a call-back
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Insurers and employers trust Ulink because

Insurers and Employers

Insurers and employers are able to provide the full range of medical support to their members





Hospitalisation arrangements



Guarantees of payment


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Insurance Claims Processing


Insurers and employers can tap on our 20+ years of experience and expertise 

On-the-ground team includes medical doctors with Burmese and English language capabilities 

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Myanmar bank account - less fees and faster reimbursement

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Issue GOPs and cash advance at top medical providers in Myanmar – set up a provider network in 1 step

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Arranging emergency evacuation to Singapore, Malaysia, Thailand and >60 countries by air ambulance

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Existing relationships with hospitals and doctors to help you obtain all the medical information you need

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Personal touch – no request is too small

Set up your Myanmar provider network in 1 step and provide​ your members access to cash-less 

treatment at >30 accredited hospitals and clinics in Yangon, Mandalay, Naypyidaw and other major cities

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Hospitals trust Ulink because

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Insured patients are more willing to visit due to convenience of cashless treatments via the issuance of letters of guarantee (LOG)

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Over 20 years of relationships with insurers and their brokers to help facilitate communication and reduce paperwork


Get paid on time - Ulink invoices the insurance company and seeks prompt payment

Advanced Systems Architecture

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Dedicated SIP line (30CC) hotline for each client. Phone management system with IVR, ACD, call recording, call reports, etc.

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Member Online Portal

Members submit LOG requests, submit claims, check on claims status and remaining policy limits, book medical appointments and access membership e-cards

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Omni-channel cloud-based helpdesk system with ticketing, with agent assignments, automations, SLA monitoring, etc.

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Via Facebook Messenger. Members get answers to standard questions about policy, claims and panel providers, or access to Operations Team for more specific enquiries

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Claims Management System 

Advanced cloud-based claims management system with automations, digitisation and multi-level checks and balances, for faster and more accurate claims processing

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System security features include 2FA, back-ups, firewall, encryption for personal data, etc., supported by Ulink’s internal ISM, PDP and BCP guidelines

Growing team in Yangon

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Ulink Assist's regional network


Office located in downtown Yangon

since 2015

20+ selected hospitals

15+ cities (e.g. Yangon, Mandalay, Naypyidaw, etc)


Office located in KL

since 2012

129 selected hospitals

15+ cities (e.g. Johor, Malacca, Penang, Kuala Lumpur, etc)


Office located in Jakarta

since 2003

427 selected hospitals

49+ cities (e.g. Jakarta, Depok, Markasa etc)

HQ - Singapore

Office located at City Hall

since 1996

30+ selected private, restructured hospitals and clinic groups

Regional network



Tel: (95) 9 792 888 622 / (95) 9 792 888 611

Email: /   

Emergencies/medical evacuations

24/7: (95) 9 792 888 622

16-09, Office Tower 2, Times City, Hanthawaddy Road, Kamayut Township, 11041, Yangon

Network / Provider / Partnerships

Thank you for your enquiry. We are working on your request. If you do not receive a response in 1 working day, please send us an email at

Or Contact:

Business Development

Tel: +65 6835-0388


Contact us
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